Payment Information

Last updated: November 10, 2026

At Bedodour, we aim to provide a secure, convenient, and straightforward payment experience.

This page explains how payments are handled when purchasing sneakers and footwear through our online store.

1. Accepted Payment Methods

We offer the following payment options where available at checkout:

  • Visa.
  • Mastercard.
  • American Express.
  • Maestro.
  • PayPal.
  • Apple Pay, where supported.
  • Google Pay, where supported.
  • Shop Pay, where supported.

Card payments are processed through Shopify Payments, while PayPal transactions are processed through PayPal.

Available payment options may depend on your location, device, browser, and checkout eligibility.

Please review the payment methods presented before completing your purchase.

2. Payment Currency

Product prices are displayed in the currency shown on our website.

The final order total, including applicable shipping charges and discounts, will be displayed during checkout before payment is submitted.

If your bank or card provider uses a different currency, currency conversion fees or exchange rate differences may apply.

These are determined by your financial institution or payment provider.

3. Secure Payment Processing

Payments are processed through Shopify Payments and PayPal using their respective secure payment systems.

Relevant payment information is securely transmitted to the applicable payment provider to authorise and process the transaction.

Bedodour does not intentionally store complete payment card numbers or card security codes on its own systems.

4. When Will I Be Charged?

Payment is generally requested when you complete your order at checkout.

Your order is subject to successful payment authorisation and confirmation.

If a payment is declined or cannot be authorised, your order may not be completed.

5. Order Confirmation

After your order has been successfully submitted and payment authorised, an order confirmation will be sent to the email address provided during checkout.

Please check your inbox and spam folder if you cannot find your confirmation email.

6. Payment Issues

If you experience a payment issue, such as a declined transaction, an unexpected payment notification, or a possible duplicate charge, please contact us.

To help us investigate, provide your order number, checkout email address, and a brief description of the issue.

For your security, never send your full card number, card security code, banking password, or online banking login details by email.

7. Refunds and Payment Reversals

Approved refunds are generally issued to the original payment method used for the purchase.

We aim to process eligible refunds within 7 days after receiving and assessing the returned product, subject to applicable statutory refund deadlines.

The time required for the refunded amount to appear in your account may depend on your bank or payment provider.

For full details, please review our Return and Refund Policy.

8. Contact Us

Bedodour

21A Craven Road
Reading, RG1 5LE
United Kingdom

Email: contact@bedodour.co.uk
Phone: +44 7888 618155