Contact information
Welcome to Bedodour Customer Support.
Whether you have a question about our sneakers, need assistance with an existing order, or require information about shipping, returns, or refunds, we are here to help.
Business Information
Store Name: Bedodour
Business Address:
21A Craven Road
Reading, RG1 5LE
United Kingdom
Email: contact@bedodour.co.uk
Phone: +44 7888 618155
Email Support
For general enquiries, product information, order assistance, delivery questions, or return requests, please contact us by email.
Email: contact@bedodour.co.uk
We recommend including your order number when contacting us about an existing purchase.
Order Enquiries
If you are contacting us about an existing order, please include:
- Your order number.
- The email address used during checkout.
- The product concerned.
- Your shoe size, where relevant.
- A brief description of your enquiry.
Returns and Refunds
For information about return eligibility, exchanges, cancellations, and refunds, please review our Return and Refund Policy.
We offer a 30-day return period with free return shipping for eligible returns.
Please contact us before sending any product back so that we can provide the appropriate instructions.
Shipping and Delivery
For questions about order processing, shipping, delivery estimates, or tracking information, please refer to our Shipping Policy or contact our support team.
Our estimated total delivery timeframe is 5–8 business days, including 1–2 business days for processing and 4–6 business days for transit.
Customer Support
We aim to respond to customer enquiries as promptly as reasonably possible.
Enquiries received outside our normal support availability will be reviewed as soon as possible.
Thank you for choosing Bedodour.
Bedodour Customer Support
21A Craven Road, Reading, RG1 5LE, United Kingdom
Email: contact@bedodour.co.uk
Phone: +44 7888 618155